BSG Service Provider Portal

BSG

Service Provider Portal

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Help

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Open WOs

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Awaiting Provider Ack

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Install Awaiting Shipment

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Awaiting Invoice

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Invoice Pending Approval

Work Orders

TYPE: PARTY: STATUS:

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	WO	Customer	Equipment / Issue	Provider	Dispatched	Status	Created	Completed	ETA	Order Date	SLA	Action

	WO #	Customer	Acct #	Provider	Vendor ID	Invoice #	Amount	Ownership	Approved	Approved by	Pulled
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WO #	Customer	Provider	Amount	Status	Ownership	Submitted	Paid on	Action
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Rank	Provider	Dispatched	Accepted	Rejected	Completed	% Accepted	Avg hrs to close	Avg hrs to invoice	Score
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Submit invoice

Work performed

Serial numbers + repair notes — required for every invoice. Pre-filled if entered at completion.

Invoice #

Invoice amount $

Invoice file (PDF or photo) *

Attach your actual invoice document — BSG reviews it for approval and AP pulls it for payment. 8 MB max.

Charges

Kind	Description	Qty	Rate $	Amount

Total: $0.00

Work Orders

Providers

People BSG staff sign in with Microsoft; provider users with an email code

Admin

Coverage a covering SOM watches the person's states (SOM) or RTE# route (in-house tech) while they're out

Map

drag an unscheduled ticket onto a day/time to set its ETA

Invoices All invoices submitted by providers. Use the filters to narrow.

Provider Scorecard

Depot Inventory

Work Orders

Providers

People BSG staff sign in with Microsoft; provider users with an email code

Admin

Coverage a covering SOM watches the person's states (SOM) or RTE# route (in-house tech) while they're out

Map Pending Shipment All RTE#

‹ › Week Month drag an unscheduled ticket onto a day/time to set its ETA All RTE#

Invoices All invoices submitted by providers. Use the filters to narrow.

Provider Scorecard

Depot Inventory

New Work Order

Add Provider

Add Tech / User

Add location

Complete work order

Submit invoice

Input

Dispatch — pick a provider

Map

drag an unscheduled ticket onto a day/time to set its ETA