BSG Service Provider Portal

BSG

Service Provider Portal

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Help

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Open WOs

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Awaiting Provider Ack

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Install Awaiting Shipment

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Awaiting Invoice

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Invoice Pending Approval

Work Orders

TYPE: PARTY: STATUS:

0 selected

	WO	Customer	Equipment / Issue	Provider	Dispatched	Status	Created	Completed	ETA	Order Date	SLA	Action

	WO #	Customer	Acct #	Provider	Vendor ID	Invoice #	Amount	Ownership	Approved	Approved by	Pulled
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WO #	Customer	Provider	Amount	Status	Ownership	Submitted	Paid on	Action
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Rank	Provider	Dispatched	Accepted	Rejected	Completed	% Accepted	Avg hrs to close	Avg hrs to invoice	Awaiting invoice	Avg days waiting	Score
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Submit invoice

Work performed

Serial numbers + repair notes — required for every invoice. Pre-filled if entered at completion.

Invoice #

Invoice amount $

Invoice file (PDF or photo) *

Attach your actual invoice document — BSG reviews it for approval and AP pulls it for payment. 8 MB max.

Charges

Kind	Description	Qty	Rate $	Amount

Total: $0.00

Work Orders

Providers

People BSG staff sign in with Microsoft; provider users with an email code

Admin

Coverage a covering SOM watches the person's states (SOM) or RTE# route (in-house tech) while they're out

Map

drag an unscheduled ticket onto a day/time to set its ETA

Invoices All invoices submitted by providers. Use the filters to narrow.

Install Manager

Provider Scorecard

Depot Inventory

Work Orders

Providers

People BSG staff sign in with Microsoft; provider users with an email code

Admin

Coverage a covering SOM watches the person's states (SOM) or RTE# route (in-house tech) while they're out

Map All Service Calls Installs By Status By ETA Pending Shipment All RTE# All providers

‹ › Week Month drag an unscheduled ticket onto a day/time to set its ETA All RTE#

Invoices All invoices submitted by providers. Use the filters to narrow.

Install Manager

Provider Scorecard

Depot Inventory

New Work Order

Add Provider

Add Tech / User

Add location

Complete work order

Submit invoice

Input

Dispatch — pick a provider

Map

drag an unscheduled ticket onto a day/time to set its ETA